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title: Our latest thoughts on the issues and solutions in customer experience. | RetailCulture
description: RetailCulture | Our latest thoughts on the issues and solutions in customer experience.
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# Our latest thoughts on the issues and solutions in customer experience

[![A boardroom table and an executive working on a shopfloor](https://www.retailcx.ie/hubfs/From%20board%20room%20to%20shopfloor.png)](https://www.retailcx.ie/our-latest-thoughts-on-the-issues-and-solutions-in-customer-experience/from-boardroom-to-shopfloor-bridging-the-leadership-gap-in-cx)

## [From Boardroom to Shopfloor: Bridging the Leadership Gap in CX](https://www.retailcx.ie/our-latest-thoughts-on-the-issues-and-solutions-in-customer-experience/from-boardroom-to-shopfloor-bridging-the-leadership-gap-in-cx)

 Sep 4, 2025, 3:56:07 PM

In retail, there’s often a familiar phrase whispered among frontline colleagues: “They don’t have a ...

[Read more](https://www.retailcx.ie/our-latest-thoughts-on-the-issues-and-solutions-in-customer-experience/from-boardroom-to-shopfloor-bridging-the-leadership-gap-in-cx)

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